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Repair guides and disassembly information for the HP Chromebook 11 G6 EE. Released in 2018.

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Spilled water on it and it’s not turning on

I spilled a lot of milk on my chrome book and it worked after that for 3 days and then it stopped working and idk what to do

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Hi @Shontia loving

If your comment is because you have spilled water on your laptop and it is the same make and model as shown on this page, see the Most Helpful Answer below

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Hi @ben18183

Do not try to charge or to turn on your laptop!

Disconnect the charger (if connected) and then disconnect and/or remove the battery as soon as possible to minimize any further damage to the laptop caused by the action of liquids on electronic components. Having power available to the motherboard can make it worse. Even when turned off there is still power available at various points on the motherboard. The power button is not a power isolating button.

After this all the affected parts need to be thoroughly cleaned using Isopropyl Alcohol 99%+ (available from electronics parts stores) to remove all traces of corrosion and liquids.

Hopefully after this it might work properly again.

Here’s a link to a guide which explains the process.

Electronics Water Damage

Here’s the maintenance and service guide for the laptop which will help to gain access to all the components.

The keyboard may have to be replaced if there are problems with it after the laptop has been thoroughly cleaned etc. When trying to repair keyboards you can create more problems than what you had and it is better to simply replace it.

The service guide has the part numbers for the components in the laptop. If any need replacing, search online using the appropriate part number only in the search term of your browser to get results for suppliers of the part.

If this seems too daunting a task, contact a reputable, professional laptop repair service experienced in liquid damage repair and ask for a quote to repair the laptop. If you decide to do this, do it sooner than later as the problems may get worse if it is not fixed

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