跳转到主内容

针对近期推出的Mac笔记本电脑以及台式机的完全拆卸和组装指南。

42797 个问题 查看全部

Using eVisit on a Mac having Browser issues

I’m trying to help my doctor to set up eVisit on his Mac.

This is the message I get on all three:

“eVisit provides a state-of-the-art experience, and requires a modern, standards-compliant browser (specifically one that supports the encrypted WebRTC protocol). Your browser falls short. We recommend:

A recent version of Google Chrome

A recent version of Firefox

eVisit is a telehealth and patient-engagement platform that lets patients see their own doctors virtually over encrypted, HIPAA-compliant video chat.”

Browsers tried:

Safari 12.1.2

FireFox 74.0

Google Chrome 80.0.3987.162.

All appear to be the latest versions.

I am running Sierra 10.12.6 on a 5,1 Mac Pro.

Any thoughts? Should he be using another visit program? Anyone have any experience with this?

Update (04/02/2020)

OK My MBP 2015 is running Catalina 10.15.3

The Safari version is higher @ 13.0.5 will not work

FireFox 74,0 works

Will next try with High Sierra on another machine and post results

@danj wanted you to know results and will probably migrate this to Meta

UPDATE

High Sierra and FireFox 74.0 work.

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 1
2条评论

@mayer - Sorry I have no knowledge on these teleMed apps.

Clearly this app is looking for so element within these browsers which appear to be present in Windows PC's but lacking in Macs. Don't you have a MacBook Pro as well to see if its something unique with the older Mac Pro.

完成的

@danj sure, I'll try it on a Catalina MBP. Thanks for the suggestion.

完成的

添加一条评论

1个答案

已选择的解决方案

it could be the fact that your running OS X 10.12.6 since its a little old you would have to update to a OS X release such as 10.14 Mojave witch would be able to handle the application

这个答案有帮助吗?

得分 1

2条评论:

My OS should not matter as I am able to run the latest Browsers.

完成的

ok and witch model and year of mac are u using

完成的

添加一条评论

添加你的答案

mayer 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 0

过去 30 天: 0

总计 76