Copy version 1.00 stuck

Hello, i bought a couple of ps4 games disc and all off them are not playing. Some of them stuck up saying “preparing" and for how many hours its still 0%. On the other hand, the other disc says “copy applications version 1.00”. And its stayed 0% for many hours. I check the data of each disc and its only kbs instead of gbs. I went to the store i bought the disc ,they told me its original and the problem was the ps4 system and not their disc. Additionally, i also tried finding solution on youtube. I tried restarting, updating the system, rebuilding , cleaning the disc etc, but still it doesnt work.

Im so helpless and frustrated. Thats why i look for a support group for psp users that can help me. And i really hope anyone from this website can help me.

Plssss.

Thanks