iMac screen discolored (smudgy)

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iMac Intel 24" EMC 2134 and 2211

Model A1225 / Mid 2007 and Early 2008 / 2.4, 2.8, or 3.06 GHz Core 2 Duo processor

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asle @asle20060

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发帖于: 2010年1月6日

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iMac screen discolored (smudgy)

Hi,

I bought a used 2007 mod. iMac 24" 2.8Ghz. Now I wonder if there is something wrong with the screen. When I start it up I see areas with yellowish discolored areas and I can see icons and some text shining through at the bottom of the screen, but not icons from the dock. When it is up and running, if I change the background to white I can see the discolored areas more clearly. I have an older 20" white iMac Intel and it does not have the discolored areas. Is this normal and is there a way I can fix this without having to replace the LCD?

Here is a link to a couple of pictures:

http://www.dropbox.com/gallery/943721/1/...

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Can you post a picture of this?

由 rab777hp 完成的 2010年1月6日

Could it be burn in? I've never seen that on an LCD but it sure sounds like it. Ralph

由 rj713 完成的 2010年1月6日

It'd be pretty hard to get a burn like that on an LCD as you say. If it is a burn, must also be some problem with the inverter or something, that thing shouldn't be getting that much juice!

由 rab777hp 完成的 2010年1月7日

Looking at the pictures I would say that's definitely not burn in. Ralph

由 rj713 完成的 2010年1月8日

But is it normal? And if not is there anything to do about it? My white iMac 20" is not like this.

由 asle 完成的 2010年1月8日

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asle @asle20060

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发帖于: 2011年6月17日

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Sorry for not getting back on this issue but it is solved now. I called Apple and they replaced the screen for free! I can not find the support article any more but take a look at this article: http://nanchatte.wordpress.com/2010/11/1...

Apple has admitted this is a production failure so they should fix it (like mine) for free even if you don't have AppleCare.

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Please give us your case number so that it can be used for support to help others with this problem.

由 mayer 完成的 2011年6月17日

My case number was 161210758

由 asle 完成的 2011年6月17日

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Could it be burn in? I've never seen that on an LCD but it sure sounds like it. Ralph — rj713
It'd be pretty hard to get a burn like that on an LCD as you say. If it is a burn, must also be some problem with the inverter or something, that thing shouldn't be getting that much juice! — rab777hp
Looking at the pictures I would say that's definitely not burn in. Ralph — rj713
But is it normal? And if not is there anything to do about it? My white iMac 20" is not like this. — asle
Please give us your case number so that it can be used for support to help others with this problem. — mayer

rab777hp @rab777hp 声誉积分: 20.3千 68 33 18 · Answer 1 · 2010-01-29T20:26:30-07:00

rab777hp @rab777hp

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发帖于: 2010年1月29日

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Hey- this looks kind of old, but this article just came out today so you may want to try some of its suggestions. Sounds like it's a pretty well-known problem now.

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That is for the 27" iMac but a similar problem. I am lucky to live in Norway because we have a strong consumer law which says that a product like this should last for 5 years. I even got Apple to change my crashed harddrive in my 3.5 year old iMac.(it should work for 5 years according to this law!)

由 asle 完成的 2011年6月17日

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iMac Intel 24" EMC 2134 and 2211

iMac screen discolored (smudgy)

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