My laptop is not charging, help!

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Dell Inspiron 14-7437

The Dell Inspiron 14-7437 is pre-installed with Windows 8, has 4th generation Intel Core processors and a 14-inch display.

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Magdalena Browning @magbrown

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发帖于: 2018年2月28日

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My laptop is not charging, help!

Hi,

My laptop stopped charging recently. It works when plugged in but says "1%, not charging. Power mode (plugged in)." My first response was buying a new charger but the same thing happened. So I thought it must be the power jack. I ordered one on ebay and replaced it today. But the same thing happened - 1%, not charging...help! What else could it be?

Thanks Magda

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3条评论:

Hi @magbrown? had you checked about the battery?

由 Augustine 完成的 2018年3月1日

what are you doing while you have this issue? you doing anything resource intensive?

由 Aiden 完成的 2018年3月2日

No, not at all. I’m just simply using my laptop whilst pugged in. When I unplug it the laptop imediatelly turns itself off :( Thanks

由 Magdalena Browning 完成的 2018年3月3日

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what are you doing while you have this issue? you doing anything resource intensive? — Aiden
No, not at all. I’m just simply using my laptop whilst pugged in. When I unplug it the laptop imediatelly turns itself off :( Thanks — Magdalena Browning