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Repair guides and support for your Mitsubishi TV, no longer produced by Mitsubishi Electric.

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Why is volume going up by itself and remote will not control

Mitsubishi WD65731 watching tv and volume went up remote will not control it .Front panel brings it down but goes back up

Update (12/24/2018)

Yes have changed batteries several times

Update (12/24/2018)

Problem still exist, even though I've changed batteries….new

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I have an Insignia TV thats been doing this sporadically for about 2 months,but whatever is “telling “ the TV to do this is a big mystery.Tonight I not only rebooted the cable but also unplugged the TV and left it off for a while.When i reattached the plug and turned it on it was EXACTLY the same,and still had the Volume level indicator still stuck on screen.Why would any TV have such a stubborn control,unless it's some kind of safety feature? It is very perplexing and frustrating.Hard to believe after all these years so many folks are dealing with such an annoying yet hard to fix problem…

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Please help, this is really frustating

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1-19-2019 We’ve been having the same sort of problem but not only does volume go up BUT the tv turns itself on during the night and volume goes to 100. I’ve changed batteries, rebooted, unplugged, gone back to original settings and then reinstalled everything. I don’t know what else to do. I called the cable company but they say it’s the tv. I’ve called the LG tv company and they run tests and say tv is fine. TV is less than a year old.

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Hi @ohlmeyer6,

What is the model number of the LG TV?

If it is connected to the internet, try disconnecting the internet and check if the problems stops.

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Ohlmeyer6 I have exactly the same problem and my TV is also less than a year old. I’m not sure how to fix it.

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Hi @ martyhoh,

You don't state the model number of your TV but have you tried operating/releasing the Volume Up button on the TV itself (if it has one) to see if this clears the volume level indicator.

It may be a faulty Volume Up button that is the cause of the problem.

If this doesn't work, try disconnecting the power from the TV and then removing the back off the TV and disconnecting the button "board" cable from the mainboard. Then reconnect the power to the TV and check if this prevents the problem from occurring.

Be careful when working in the back of the TV. Try not to touch anything that you shouldn’t and do not just pull the button board cable connector out. Inspect it to see how it releases from the connector on the mainboard. Also don’t pull it by the wires as you may pull them out of the connector (if it is a connector type arrangement). pull it by the plug instead. You don’t want to cause more problems. ;-)

If the button board is the cause of the problem, you still should be able to use the remote control to control the TV, until you get a replacement button board

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Is it necessary to get a replacement, or can it just be operated from the remote?

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It worked when I disconnected the electricity from TV and plugged again.

Thanks.

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%#*@. Removed the rear of the tv, disconnected the "button board" cable mentioned from the tv's sound controls. Still had the problem. The volume shot right back to 100. So, now I have no idea where the issue is.

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It worked when I disconnected the electricity from TV and plugged again.

Thanks. 12/08/2019 by Khalil Mohammed.....

I DID WHAT LHALIL DID AND ALL IS WELL. DO NOT TAKE YOUR TV APART OR DO ANYTHING ELSE UNTIL AFTER YOU UNPLUG YOUR TV FOR A FEW MINUTES AND PLUG IT BACK IN. IF DISCONNECTING YOUR TV FOR A FEW

MINUTES DOES NOT WORK FOR YOU, TRY THIS ONE MORE TIME THEN GO AHEAD WITH OTHER REPAIRS OR SERVICE. A NEW SMALLER TV [WITH WARRANTY] MAY BE CHEAPER THAN PAYING FOR SERVICE. LOVE ALL - JIM

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'chosen solution' may not be required for your tv. it is if there is no other solution. love all - jim

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最有帮助的答案

On another site, many users found it was their Amazon Firestick remote which was causing the issue. It conflicts with many TVs and turns volume up/down. If you have one in the vicinity, try removing its batteries, and see if issue disappears.

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when my remote works sound, i must aim it at the TV. to 'fault find' , consider placing a

book or magazine in front of TV's sensor so it will not receive a 'line of sight' signal.

for my identical climbing sound, to your's, i got lucky. with my TV on, i pulled out

electrical plug, waited a minute then plugged TV in.

pushed TV's start button on back. nothing. TV dead. after a few more minutes,

used remote to turn on tv and everything is working properly again.

TV seemed to reset itself and problem was solved.

10 years now on this big flat screen TV and no other problems. be well - jim

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I had the exact same problem and I removed the batteries from the firestick remote and that fixed it.

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I just had the same volume control problem. Tried everything and it still didn't get fixed until I saw that my Amazon firestick might be the problem. Sure enough, I replaced the 2 batteries in the firestick and problem is fixed!!

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To ziggy, HL, and Sidney... if I want to actually watch something on my firestick, how do I fix the issue with the volume? Is it just a matter of choosing a new set of batteries?

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That fixed my problem! I was about to purchase another TV.

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Hi @tarpop29 ,

If your TV is less than 12 months old and you’ve had it from new, it should still be covered by the manufacturer’s warranty.

Verify that the TV is still within the warranty period and if still valid, consult the warranty statement that came with the TV. Usually it is in the User guide for the TV, if not and you can’t find it search online for (insert the TV make and model number) warranty, and follow the directions in the warranty as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement.

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Open back of the tv then unplug the port where the board For Power Buttons , menu, volume, is from the main board. This should be done if the volume goes high to 100 or goes down On its own and also when you press menu button at the back will not work but instead is acting weird too. Now that the button at the back of the tv is disabled remote should work perfectly .

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You probably tried this but are the batteries in the remote almost dead? My remote gets glitchy when the batteries are low.

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I also have the same problem , bought a second hand TV , iT worked fine for one day , yesterday it waked me up with loud volume switching it self on. and the volume goes up and down by it self.

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When you say it ‘goes up’ do you mean it starts out lower and the volume rises and rises until it’s loud, or is it one second quiet, the all of a sudden really loud? Does the volume go up and down as things are changing on the screen? Like between each commercial?

Just wondering if you have some kind of ‘TruVolume’ or ‘Night Mode’ - type of feature that is causing your leveling to change.

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Thank you for trying to help solve this. I usually set vol at 10 or 12 when watching. Out of no where, the volume starts going up and it continues until it reaches max100. If I try to lower it, it “fights” with me and charges back up to 100. I have found that when I press the microphone to use voice control, I am then able to control the volume. Otherwise, I have to reset the remotes to make one or both function. Cable person was just here again. He thinks it has something to do with the volume sensor in the tv, but has no idea why the tv comes on in the middle of the night when no one is in the room with it. He said he would try changing out the box

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I have the same problem. I’ve had to unplug it to stop it from turning on with the volume at full ball in the middle of the night. It’s creepy!!

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Yes, we have to unplug the tv every night so it doesn’t startle us during the night when it comes on by itself and the volume goes up as high as it can go.

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I had the same problem at 3:30 this morning. TV went on by itself, volume went to 100, and startled out of a deep sleep. When I got to the remote, it would not work on the volume or power. I changed out the batteries and it still wouldn't work. I tried the buttons on the tv and they wouldn't work either. My only option was to unplug. I have an universal remote that I may try to pair it with and see if it will work.

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They are being turned up by the trickster ghost in our homes.

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Block Image

here’s a picture of what to do if it isn’t a problem with your remote. Worked for me just now

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mine is flush to the tv frame so nothing to grab to jiggle it

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Holy $@$* it worked!

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My tv had the same issue it was jus because my tv was sitting in its own buttons

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volume going up and staying at 100%. tried everything suggested in commentsand a few more things. last thing i did was pull electrical cord while tv still on. after one minute pluged tv cord back in. pushed tv.s start button on back. nothing. tv dead. after a few more minutes, used remote to turn on tv and everything is working proerly again. thanks to all for your opinions. love - jim….

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This just started for me but i dont know how old tv is

But i have answer to problem: Get a new tv

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I had same problem found out it was sensor so just covered up with tape no problems since

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This just happened to me. I discovered that it was because my tv’s (3) did it at the same time, because they lost connection to the internet. Once I fixed that…all went back to normal!

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PLEASE READ THE SOLUTIONS FOR THIS PROBLEM.I HAD A SIMILAR PROBLEM. I UNPLUGGED MY 55 INCH TV WHILE IT WAS STILL ON. LEFT IT FOR 5 MINUTES.PLUGGED IT BACK IN AND TURNED IT ON. PROBLEM SOLVED FOR MY VOLUME GOING UP TO 100. PERHAPS MY TV HAS A COMPUTER IN IT AND IT RESET.


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We have an LG TV. The batteries in Firestick and TV remote has been switched out. Our issue is not the volume increasing, but the volume decreasing to ‘0’. It doesn’t matter what we are watching, it’s happening consistently. I’ve unplugged TV and problem was “fixed” for a few minutes and started back again. The power button on TV wouldn’t even turn off the TV last night so I unplugged. Haven’t plugged back in yet. We tried covering the sensor to block infrared rays from other possible devices. Didn’t work.

Another issue, the HDMI screen pops up on TV too, no one holding remote. The TV is probably @5yrs old (I don’t remember when purchased) but it’s a 4K smart TV. Not THAT old. Anyhow, I’m not sure what happened but my husband is ready to throw the remote at the TV Hahahahaha (no patience at all)!!

Any other suggestions? I’m pretty confident it’s not covered by any warranty…..

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Thanks so much for this info, TV on max volume and TV menus going haywire flicking on and off screen with blinking standby light. Gave up after a few hours and rang curry's to get TV in for repair (7 months old) then found this thread last night and tried the batteries out and back in firestick remote and bingo! Fixed 😊😁

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