跳转到主内容

Windproof and water-resistant, the Patagonia Nano Puff ® Jacket is made with warm, incredibly lightweight, highly-compressible insulation, and is ideal as either an insulating layer or outerwear.

29 个问题 查看全部

Can you replace a zipper on a nano jacket?

The zipper pull and the box at that is at the end of the zipper is gone. If we send in the coat, do you repair the zipper or does it need to be taken to a local shop for replacement?

If you can repair it, what is the cost?

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 5
7条评论

Hmmm, Can’t call them, can’t chat with Patagonia support due to high volumes. Sounds like every other corporate support sight. NanoPuff zippers are notoriously unreliable after even light to moderate use. Over there past 4-5 years I have purchased a number of these garments and have had to return every one of them when the zippers begin to split open after zipping. I will no longer purchase products from Patagonia if I am required to continually repair them myself. There are equal or better, at least zipper wise, products available. The nearest store is in Seattle, WA, 1000 air miles away.

Doug Wahto

Juneau, AK

完成的

I have the same problem. Argh! I've owned the NanoPuff for less than a year and the zipper continually splits open. And guess what? I paid $300 for the product and now it useless.

Kay Morris

Bend, Oregon

完成的

Same problem..not just with Nano Puff. Also the sweaters. I will not purchase from this company again.

完成的

Same zipper problem. Are you all saying that they won't repair the problem.

They have a great reputation for repairs or exchanges.

完成的

I actually have the same problem with a zipper and I talked to them as they were shutting down. The rep told me they will be happy to repair the zipper free of charge as soon as they reopen. If you call them they will send you a repair mailing label that will take care of postage. Good luck!

完成的

显示更多的2条评论

添加一条评论

4个答案

已选择的解决方案

Here’s a guide on how to do it:

Installing A Main Zipper In Your Patagonia Down Jacket

这个答案有帮助吗?

得分 4

2条评论:

ii was hoping i could mail it to Patagonia for repairs>>??

完成的

catzmeo It looks like they do repairs themselves, here's the link:

https://www.patagonia.com/returns.html#s...

完成的

添加一条评论

I have a NanoPuff Hoody out for repair now. I love this versatile jacket but for the zipper. I have sent 3 of them back for zipper repair over the past 6 years. Asked for a different zipper; no luck.

这个答案有帮助吗?

得分 0
添加一条评论

No wonder why all of our zippers failed. They were sourced in the Xinjiang Uyghur Autonomous Region. Those poor souls were placed in a forced labor camp setting. That will always be in my mind when I see the Patagonia label.

这个答案有帮助吗?

得分 0
添加一条评论

So you’re telling me that I’m supposed to replace the defective zipper on my $299 Patagonia jacket myself? How about “Send it back to us & we’ll fix it at no cost to you.”

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

Tricia Edelmann 将永远感激不已
浏览统计数据:

过去 24 小时: 1

过去 7 天: 12

过去 30 天: 46

总计 6,094