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The HTC 7 Surround is a smartphone created by HTC running on the Windows Phone operating system.

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Device will not go past 'htc' boot screen after being submerged.

After becoming submerged in salt water over a week ago, device will not boot past the initial white/green htc screen. I opened the Surround using the tear down guide & wiped around with an alcohol pad, hoping it was a simple bad connection. No luck.

Are there any further steps I can take before putting this in the recycle bin?

Thanks

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J Falcon since it was a salt water immersion I do not think that a simple alcohol pad is going to do the trick for you. This is one of those cases where I would use deionized water to remove as much of the debris and corrosion that you will find. Some people actually submerge the whole logic board and use a soft brush to clean the logic board. After that use isopropyl alcohol, if you can find it use a concentration of greater than 70% ask your pharmacist they are great for that stuff. Clean the board again with alcohol and let it dry thoroughly. Replace the battery with a new one and make sure that all your connectors and cable are clean of any debris and corrosion. Also check the board for any interruptions of the traces. Good Luck and let us know how it is working out for you

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most likely your sd card is fried :/ i didnt submerg mine but it was doing the same thing so i popped a 32gig card in and that fixed it :D

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UPDATE: While I haven't picked up any deionized water, I did try using a blank SD card. It did eventually get past the boot screen and I did briefly see the live tile home screen but it powered down after a while and then stuck on the boot screen again. (thx oldturkey & shortyshort)

Today, with the original SD card in, I plugged it into the computer where I synced with Zune and it started backing up pictures and videos. Sweet! So now it turns on. The physical buttons all work, including the camera, but not so with the touch screen.

Is there any way to revive the touch screen?

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I actually had a similar problem the other day. Mine was simply placed in my bathroom while I was taking a shower. It must have somehow gotten wet inside because when I opened it there was water inside along the battery and the camera. I experienced the same problems.I wiped everything and it took me about 2 hours before everything booted up. The touch screen wasnt working so I wiped it down and rebooted the phone. After about 3 tries it started working.. My current problem is that since the incident my camera app will not load up do you have any suggestions?

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HELP!!!!

My phone was working fine yesterday in fact I was in the middle of a text, then the screen went out so I just thought that the phone needed to be rebooted, so got it open and took the battery out. tried to power up the screen wont go pass the HTC screen. So i again I tool the backin off then I realized that the indicator sticker was pink, my phone has not at been exposed to water or anything that would case it to change. So tried the whole rice thing, that didnt work. I had about 45 minute commute home so the timing have to do with recovery? Now that i think about I have put me phone on the bathroom counter while in the shower but not often. Could the steam and humidity cause mositure? Can someone just please help me, before I buy a new phone and this one isnt even 4 months old.

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I am of question "buttons". My phone no avanced of load HTC, i have on the bathroom,

help, thanks

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for one this past summer it was so hot and humid 4 out of five of my batteries showed red. a couple of phones i bought turned red too. all sitting in mt office. none had water damage, all batteries and phones still work perfect. i have heard these indicators are not perfect. some states with hot temps also send them red.

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J Falcon 将永远感激不已
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