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The Xbox One Model 1698 Wireless Controller was released by Microsoft in 2015 alongside the Model 1697 controller. This controller is similar to the Model 1697 with internal modifications. It has more features than a basic controller, such as, removable thumbsticks and metal D-Pad buttons. The controller is primarily designed for console use, but is PC compatible.

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Why does my controller not connect/How do I connect my controller?

My controller is not connecting to the Xbox despite holding the home button.

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If your Xbox One Wireless Controller is not syncing or connecting to your Xbox console, see the Xbox One Wireless Controller Won’t Connect to Console problem page for possible causes and solutions.

There are several reasons your controller might not be connecting to your Xbox One. Usually, the controller won’t connect if the batteries are low or completely drained. If replacing the batteries has no effect, refer to the Xbox One Wireless Controller Troubleshooting Guide for more solutions to your problem.

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