iPhone 7 home button not working after disconnecting the battery
Has anyone else seen the iPhone 7 home button stop working after only disconnecting the battery?
At our shop we have been replacing screens on the iPhone 7 since December of last year. We have not had any problems with the home button becoming deactivated after a repair till about a month ago.
We started seeing a few cases where the phone button would not function after putting on the new screen. The phone would either not wake up from a black screen and only recognized it was being pressed when the screen was on. Then after entering the passcode it would not function at all. Sometimes it gives a messaging saying "iPhone home button needs servicing" and automatically activates the assistive touch. In other cases it just says the familiar "unable to active touch ID" like it has with all the older models with touch ID functionality. This may be related to which IOS it is on.
Until a few days ago we assumed it was the screens we were replacing it with since we did not damage the home button in any of the cases. But this week we tested an iphone 7 that someone brought us with a cracked screen. There was no issue with the home button after the screen was cracked and no message saying "iphone home button may need servicing"
All we did was power off the phone and disconnect the battery with the screen flex cables still attached. Then we reconnected it and upon bootup the phone gave the "unable to activate touch ID) message.
This might be a software but with the version of IOS the phone was on, sadly we were unable to check.
4条评论
Hi everyone i just replaced my iphone 7+ battery and i tested the phone (turned it on) when the screen hadn't been placed back in the phone yet and i got a pop up saying that the touch id and home button doesnt work anymore. anyway to fix this? thanks.
由 Ryan Bacher 完成的
@ryanpatrick_22
Have you tested a Hard restart?
(powerbutton and volune down button untill you see Apple logo)
If that dosent change anything open it up again and remove battery from the motherboard and also The screens two contacts and check if you can ser anything damaged, mostly on the homebutton flex (some damages that when opening The screen up)
If you dont see anything on motherboard or flex cables connect back both screen cables and then The battery again and test so they werent a bit lose.
由 Jonny 完成的
en mi caso realice cambio de batería donde solamente despegue el conector de la batería y coloque la nueva coloque a cargar y este no me mando mensaje de error pero si note que al tocar el botón este deslizaba la imagen del display hasta abajo de manera repetida, aparte en las configuraciones no reconoce la huella, el problema de estar en este punto es que no es fácil del explicar y que el cliente lo entienda, y no se soluciona colocando la batería anterior nuevamente. por favor que alguien postee una solución
由 movicenter tecnico 完成的
My home button is not working after a battery replacement and I need advice because can the new battery be the problem why it’s not working the home button said unable to activate Touch ID on this iPhone advice guys....
由 Lyle Stigland 完成的