跳转到主内容

索尼的新一代电视游戏机,于2013年2月20日发布,并于2013年11月15日开售。

1696 个问题 查看全部

Why wont my ps4 start up

hi i have a ps4 it was working perfect then i got cranky and pulled the power cord out (not angry at ps4) and a usb charge cable for controller after a while of cooling down i pluged back in and the message comes up cannot start the ps4 connect the dualshock 4 using the usb cable and then press the ps button = done next message says connect a usb storage device that contains an update file for reinstallation for version 4.50 or later. you can download the update file for reinstallation from playstation.com. done that pressed ok and please wait then says the update file cannot be used?? (CE-34788-0) press cancel and turns off

回答此问题 我也有这个问题

这是一个好问题吗?

得分 23
17条评论

thanks guys i found it caused a hard drive error!!!!! What do i do now!!!! i was freaking out so i found how to put it into safe mode and used option 6 which was a reformat im guessing???? anyway i got onto the latest update on plastation.com and saved it to a fresh usb that i formatted for FAT32 on my computer by right clicking and selecting format fat32 from the drop down then copy the newest update to the usb and inserted usb into the ps4 then selected option 6 in safe mode it done its thing and restarted yes i lost everything and had to wait 36 hours for everything to redownload (games and apps) but lucky everything save to the cloud and went to library and selected purchased games and apps waaaalllla i have my ps4 back thanks again guys hope this helps someone in the future and DONT turn your ps4 off or unplug before shutting down properly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

完成的

can some one help me i got the same problem please help

完成的

thanks this helped me out a lot

完成的

wait it says 'cannot find the update file'

完成的

hello can someone me with my ps4

完成的

显示更多的12条评论

添加一条评论

12个答案

最有帮助的答案

The first thing to do is check to be sure your hard drive is aligned and installed properly. It may have come loose. If it's not loose then it could just be faulty. This is the most common cause of that type of problem but it's possible it's something else causing it.

Hope this helps.

这个答案有帮助吗?

得分 3

4条评论:

Cockroaches...

完成的

@George A. I've never seen cockroaches cause this type of problem...thankfully!

完成的

I'm @pccheese!

I was kidding, because of that answer you gave from the power supply not working question. Ewww!

完成的

I bought new hard drive and it was working for fee days then screen was frozen now it says qgain cannot start ps4

完成的

添加一条评论

I got this very problem too but after trying everything I read online without success, I tried this and it worked. But with this method, you'll lose all your games unless you have it saved to cloud. The easiest way is to buy a new hard drive and change it with that which you have on your Ps4. If not, simply follow the steps below.

First, depending on what Ps4 console you have, try taking out the hard drive from the Ps4. Once done, get an external hard drive reader and connect your hard drive to it.

Secondly, connect your hard drive with a USB cable to your computer and try locating it while using the repair disc and deleting all sectors until you're left with one sector.

Thirdly, format the hard drive. Once completed, reconnect the hard drive to your Ps4.

Fourthly, download the installation file from the PlayStation website. It should be over 900MB. Make sure to follow all steps on the PlayStation website and save it to a USB flash drive.

Lastly, connect the USB flash drive to the Ps4, press and hold the power button until you hear a second beep and connect to Safe Mode. Select option 7 and let it install after which your Ps4 is ready and running once again. I hope it helps someone. Please if it does, kindly visit this page and help me with the little you can.

https://www.gofundme.com/wisdoms-master-...

Thanks guys. All the best.

这个答案有帮助吗?

得分 3

1条评论:

I bought new hard drive and it worked for few days now it says cannot start ps4 again

完成的

添加一条评论

My ps4 is in safe mode now it says connect the DualShock 4 using the usb cable and then press the ps4 button

这个答案有帮助吗?

得分 1

1条评论:

I have this problem but it won't let me get passed the original screen

I'm doing what it says and it won't work

完成的

添加一条评论

Hi there, I have an issue with my hard drive. Ps4 cannot start, attach USB... I would like to recover the data and upgrade my hard drive.

Video of attempted fix:

https://www.facebook.com/groups/14488645...

这个答案有帮助吗?

得分 1
添加一条评论

my controller isnt working to start ps4 and its showing the charging light but its not working please help me

这个答案有帮助吗?

得分 1
添加一条评论

Sounds like you corrupted the hard drive and will now need a fresh install of the newest Playstation OS.

这个答案有帮助吗?

得分 0

1条评论:

I have reinstalled everything and still no luck, could my hdd be done? I dropped something on the PS4 the game froze so I turned off the system. Then it could not access the system storage... any help?

完成的

添加一条评论

I fix this problem but my games still have a problem and every game back to 1.00 version

And reinstalled 18GB ,24GB 17GB

But I think my PS4 do that again and I'm scare beCuz our internet connection is so slow and

Take 10+ hours to update only one game

And electricity is not good!!!!

这个答案有帮助吗?

得分 0

3条评论:

I can NOT pass this message :: cannot start the ps4 connect the dualshock 4 using the usb cable and then press the ps button !! Any Ideas? Need help!

完成的

If you read my recommendations, (although you will lose all your games unless if have it saved to cloud), it will help you start up your PS4 again. All the best!

完成的

I did this and it went to restart and just goes to black screen nothing on it. Help.

完成的

添加一条评论

Today in 2018, same problem, same fix. My son unplugged while running, only fix , was safemode six.

Shutdown carefully my friends.

这个答案有帮助吗?

得分 0
添加一条评论

https://youtu.be/zKl612HSz1s

这个答案有帮助吗?

得分 0
添加一条评论

Please someone help!! I can’t believe THIS many people are crashing and there is no answer..

We can’t gr to option number 4 because it wants the controller connected. I did that but still stuck

这个答案有帮助吗?

得分 0

1条评论:

This might help. Just connect your controller, and press cancel.

The ps4 will shut down. Then start it again, and it should work normally.

I did that and it worked.

完成的

添加一条评论

Be sure to use the exact same PS4 controller that was activated for the PS4 console initially, before it crashed. Try unplugging, then reconnecting, the power cord from the back of the PS4 console and then turning on the power button on the PS4 console with the assigned PS4 controller attached with its chord connected to the PS4. This worked for me when this happened from someone playing with the circuit breakers. I didn't have to do any kind of updates or resets of any kind.

这个答案有帮助吗?

得分 0
添加一条评论

Hi guys! I cannot on my PS4. Please help me for this and how should I do? Thanks

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

james flint 将永远感激不已
浏览统计数据:

过去 24 小时: 5

过去 7 天: 45

过去 30 天: 192

总计 149,128