跳转到主内容

The Asus Zenbook UX31A is a laptop released in June of 2012. It is a member of Asus's Ultrabook line. It features a 3rd generation Intel Core I7 processor and a full HD IPS Display.

36 个问题 查看全部

Asus Zenbook CMOS problem

MODEL: UX31A NOTEBOOK PC

WINDOWS 8

Okay so the laptop cuts on by power button. System comes on but for some reason goes to Administration password screen with the blue window then me not knowing Administration password I have open the laptop took out the CMOS battery which is also bios chip, but in the process of when I opened it I couldn't find the silver coin looking CMOS battery therefore having to disconnect the KTS battery which is the CMOS and Bios in one. After doing so and cutting back it still once again is cutting on with the power power button but still automatically goes right to Adiministration password with the blue window. Hitting the power button does not turn off the laptop it seems like it's being put in sleep or hibernation mode and pressing the power button on the computer actually held the power button for 4 seconds and still again did not cut off. My question is can I fix it by taking out the ram just get a new kts battery ??

Update (03/28/2017)

Block Image

-Power button works - Soon as pressing power button once with no hesitation computer automatically comes to this screen -Never has it loaded anything besides this screen, since the problem first occurred -pushed power button once; fan turned off, but screen seems to be in sleep mode or hibernation mode -Held power button for about 4 seconds released screen just appeared back on with BLUE BOX

FORGOT PASSWORD

Block Image

MODEL # for ASUS brand

Block Image

-20MINS to unscrew the screws, this is what was presented ONCE IN ! -Carefully lifted yellow tape then detached battery chip that was connected to the motherboard

Block Image

Battery once detached from laptop

Block Image

Battery does look a little damaged ?? :( Seems very fragile

Block Image

Located this battery, wasn't too hard to find due to it being under the main battery

Block Image

#1

-Took KTS battery out, waited almost about an hour before plugging both batteries back in

#2-Took KTS battery out (never put back in) -Did replace first battery back in

Block Image

After doing so, I still once again got this %&$@#+! SCREEN !!!!

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 0
1条评论

Could you please better explain what the problem is? With full punctuation​ and grammar, please?

完成的

添加一条评论

2个答案

已选择的解决方案

Post a picture of this.

However to answer your question, if this is a CMOS password it is asking for, then no. You need to search for an HP backdoor password or pay for one on Ebay.

If this is a Windows administrator password, there are ways to get in. The easiest is using a Windows 8 repair USB.

这个答案有帮助吗?

得分 2

4条评论:

I updated with Pictures.

完成的

Yes, this is a CMOS password. On modern computers, you can't simply reset by pulling out the battery.

try this video https://www.youtube.com/watch?v=oC3B-8P8...

完成的

Thanks for the video, but what did he enter in the "Enter Password" section to get to the settings ???

完成的

So he just was demonstrating a user password he set that showed an administrator password was locking the computer.

The way to get rid of it is go into Windows. Set the date exactly as the video has it. Go back to that admin password screen and hit ALT+R and enter that other password.

完成的

添加一条评论

Hi Brianna,

You were almost there!

Near the connector for the battery marked "KTS" are two contact pins next to a label J2001.

What you need to do is to short them by connecting the two points. You can do this using a small flat-head screwdriver.

1. Locate the two J2001 contact points

2. Hold a flat-head screwdriver over the two points

3. Hold the screwdriver in place and connect the power

The laptop should turn on and remove the power password.

It might take you a few times to do this correctly.

Here's an illustration from a similar laptop. (As your images are already annotated)

Block Image

这个答案有帮助吗?

得分 1
添加一条评论

添加你的答案

Brianna Bennett 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 15

过去 30 天: 84

总计 11,121