@aag110 , ahmed , You can try a soft reset, press and hold the power button, from the options choose power off and then tap OK, wait a few seconds, now hold down the power button again to turn the phone back on(may have to try a couple times). If this is not working proceed to below(factory reset).
A lot of forums state to hard/ factory reset your device to fix this type of issue. In doing so you will loose all data that is not backed up.
Factory Reset:
-If the display is off hold down the power key to switch it back on.
-Then go to settings and then to backup and reset.
-Now, tap factory data reset and reset phone.
-Next, choose erase everything, ((you will clear all your data)).
-Select OK, to confirm reset operation.
See link below for more possible solutions. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
http://www.hardreset.info/devices/sony/s...
4条评论
I have the same problm with my sony xperia xa1 already reset it...but keep on doing the same thing...
由 gershwald franklin 完成的
My phone is turning on and off when it's charging or when it comes right off the charger does it have to do with the charger
由 Gina Davis 完成的
I have the same issue. I think Sony when it come to the mobile technology, they are very behind. It is only name that they have, as they spend a lot of money on advertisement. Otherwise, once it is known issue, they should have stepped up on the plate and come up with solutions. Never will I recommend anybody to purchase Sony products.
由 nyala2004 完成的
I have sony xperia z5 and always keep restarting. Battery problem, overheated. Maybe it because the cpu to hot. That make battery like $@$*
由 Nik Nik 完成的