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Vertical line problem on retina screen

I have been using MacBook Pro A1502, late 2013, 13" retina display over a year and i don't have the international warranty anymore. Now, i took it out to work the other day and when i came back home i saw a vertical line. I pressed the bottom area of the screen left-to-right hard where basically the cables or connectors should be, and the line disappeared. It's not exactly on the screen, it's on the black plastic below the screen that connects MacBook body and the display (see the image i have marked the area).

It was months ago, but now the line is back again. And, this time there are two lines. So, i pressed that bottom area again since it worked last time, but nothing happened this time, and 3/4 lines appeared instead. I pressed few more times, 2 lines are gone but there are two overlapping lines not going anywhere. I have attached images of the problem, also i marked the area where i do the pressing.

What do i do now, please help me out.

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Sincerely Yours

Mahmud

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That looks like a TAB error. Apply some downward pressure on where the line is and see if that changes it. If so, it is a TAB error. There is no way of fixing it.

I have pressed downward, nothing seems to work now. what's causing it anyway?

what is a tab error anyway? Googled over it, didn't find anything like this. I am not expert but since the touching changes the lines, doesn't that mean that there's some cable/connection problem somewhere ??

TAB's (tape automated bonding) A TAB fault is caused by a connection failure from the TAB that connects the transparent electrode layers to the video driver board of an LCD. So in theory you are right that it is a cable/connection problem just on a level that it cannot be repaired by conventional means.

@oldturkey03 ah that's what it was called, was trying to think of the name when writing the answer. Used to have one of these where I used to work, which used split imaging to line up the ribbon and heat the tape. Cost an arm and a leg, so definitely not worth buying to fix a Retina screen ;)

we have the same problem :(

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Either the polariser of screen is fractured (behind the black border at the bottom, so this won't be visible unless the screen is removed), or the ribbon where the screen PCB is soldered to the screen has slightly come away, so when moved the lines cut in and out.

Whichever issue it is, the only solution would be to replace the screen. The polariser is part of the screen, and the PCB is not soldered to the screen using standard methods (soldered the same way an LCD cable is soldered to an iPhone screen), so you would need a special machine to do this.

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I'm having the same exact issue with my new mac book pro 2017 taking it to apple tomorrow hopefully they can do something about it (got the pc like a week ago)

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Same issue on the exact same spot it seems

hey! i am having the same issue with my macbook pro2017. did you manage to solve it?

Yes i did i had to take it to the apple store and they replaced the lcd under warranty @Sammir Dattani

@Cesar Did you need to back up your data before taking it in? And how long did Apple have it before returning it fixed to you? I have what seems to be similar problem, but on 2015 rMBR bought under a year ago.

@mb7 You don't have to but they recommend it. And it really depends if they have the parts in stock. In my experience they had to ship it out and I got it back in with in like 2 to 3 days they overnight it to your house. Make sure the laptop is still under warranty though

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I have the same issue on my MacBook pro retina early 2015 model, can someone tell me how to fix this or how much it would cost for apple to fix this. Please need answers.

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I would like to have this answered too. How much does it cost to fix it? Does it happen due to heat or pressure? I had it in my back seat and was traveling It was in a computer bag but when I took it out there are colored rectangles coming down from the top of the screen.....

I had the same thing, and I tried to hold how the tab button while I press on the line on the screen. And it worked. I have no idea how that happened but you can try.

I have the same problem on my second hand £400 MacBook Pro 2015. eBay shows new screen around £300 so I may as well look to replace the whole thing no?

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I just developed the same problem last night with my 2018 MacBook Pro. Lines do change with moderate pressure on the screen but never disappear. Apple tech suggested doing an NVRAM reset but that doesn’t solve the issue. It seems to be a design flaw and I believe Apple should replace any computer that exhibits this flaw with a new one while working on a definitive solution to the issue. If they choose to make owners pay to correct it, perhaps a class action lawsuit might change their minds about doing a recall! I’ve been an Apple loyalist since their computers cost more than cars did and had less power than an iPhone 3…cut me and I bleed Apple sauce!! All my tech is mint condition and protected by only the best equipment so I can confidently claim that nothing happened to my book to cause this. Disappointed to say the least, as my computer is only 3 months old.

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i had this problem previously - a yellow line from the left.

it was after a software upgrade. After many updates, it was eventually resolved.

I just upgraded tp Mojave and now I have the same problem - this time, a white line down the center of my screen.

Absolutely ridiculous.

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how to solve it ?

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I have the same problem with my 2017. It has been a lemon from the start (faulty OS, not saving, overheating). Six weeks after fixing the OS problem and upgrading to Mojave, I have the thin black line on my screen. Genius Bar says at least $475 to replace it. Others want $500-600. That's half the value of the entire laptop, and it's less than two years old! I've begun my breakup Apple.

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My brother pressed on the screen and that happened I got my MacBook last year and my cousin is going to get mad at me about it because he thinks I’m irresponsible. Also my dad bought a 4 year plan when he bought my MacBook to where any damages will be fixed and when the 4 years are up we get charged.

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Md. Mahmudul Hasan 将永远感激不已
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