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Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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My phone will turn on but stays on the start up screen

My battery recently messed up. I ordered a new one already but, I used my buddies battery same phone. Now my phones will not go further than the star up screen where I see my carriers name and samsung on it. I have things stored in my internal memory is there something I can do to fix it and not lose all that stuff?

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Unfortunately the only thing you can try is to do a forced factory reset. if that doesn't solve it then you may have a bad motherboard.

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If I do the reset wont it delete what i have in my internal phone memory?

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Joe 将永远感激不已
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