Picture went black, sound stayed on.
There is a blue haze on the screen when powered on. After following instructions from a Samsung tech by phone, I now have no sound nor picture. TV is 1 yr & 8 mos old!!
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声誉积分: 91
3
You may be able to get Samsung warranty consideration since the set fairly new. The have a customer support number listed on the website (samsungparts.com). Do not use the Live Chat, they are useless.
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2
800 number support was useless. Thanks, I will try the website you suggested.
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wvbabe5 what model is your TV?
由 oldturkey03 完成的