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Repair guides and support information for RCA-brand tablets.

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How do I get rid of a virus on my tablet?

how do i fix a virus on my rca tablet ?

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I continuously get this pop up message that reads "unfortunately, the processandroid.process.acore has stopped" please help! Arg!!

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How do I get rid of virus on my RCA tablet

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Could you please describe the symptoms that you are experiencing?

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My tablet rca is having a screen with light and then black

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My RCA tablet has a wierd virus . I'll shut it down and when I turn it back on and it will say "YouTube has stopped , Roblox has stopped , launcher3 has stopped " and so many other things it won't let me do anything on it all I do is click ok over and over again . I don't know how to fix it

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What you're more likely to be seeing is an ad that wants to  convince you, that your Android device is infected and you need  to download an app, or a dodgy pop-up, to prevent the virus.  Or perhaps your device is just misbehaving.

But viruses for Android do exist. If you're sure your device has one, here's how to remove it.

 Step 1.

 Put your phone or tablet into Safe mode. This prevents any third-party apps running, including any malware. On many devices you can press the power button to access the power off options, then press and hold Power off to bring up an option to restart in Safe mode.

 If this doesn't work for your device then you should Google 'How to put [your model name] into Safe mode' and follow the instructions. When in Safe mode you'll see 'Safe mode' at the bottom left of the screen.

Step 2.

Open your Settings menu and choose Apps, then make sure you're viewing the Downloaded tab.

If you don't know the name of the virus you think has infected your Android phone or tablet, go through the list and look for anything dodgy-looking or that you know you haven't installed or shouldn't be running on your device.

Step 3.

 Tap on the malicious app (clearly it won't be called 'Dodgy Android virus', this is just an illustration) to open the App info page, then click Uninstall.

In most cases, this is all you need to do to remove the virus, but occasionally you might find the Uninstall button is grayed out. This is because the virus has given itself Device administrator status.

Step 4.

Exit the Apps menu and tap on Settings, Security, Device Administrators. Here you'll find a list of any apps on your phone or tablet with administrator status.

Simply untick the box for the app you want to remove, then tap Deactivate on the next screen. You should now be able to return to the apps menu and remove that app.

Step 5.

With the virus now off your Android phone or tablet, all you need to is restart the device to take it out of Safe mode.

Now that it's working correctly it's a good time to back up whatever important data you have stored on the device, and install an Android antivirus app to protect you from any future viruses that come your way.

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maybe factory rest it

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how do i do that?

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the only thing is it wont turn on even when i charge it

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Hi Justin,

You asked a question but posted it as an answer.

Go to:

https://www.ifixit.com/Answers

and click on "Ask a Question" near the top right of the screen. In your question state exact model of device and what happened just before the problem started, if you want any help.

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