Why is my sound distorted?
I just bought some brand new Beats By Dre headphones and they work awesome, however when I try to play music out loud, it is muffled.
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Hi Marty! Sorry to hear about your sound distortion issue. Firstly have you tried turning it on and off again? If so it sounds like there are a few potential issues such as a speaker covered improperly with a case. If that's not the case, seeing as you have tried head phones you may need to replace the speaker. Please check the link to the trouble shooting page below.
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