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So I recently purchased a Moto G, and I've had nothing but problems using the wifi with it. I have 65mbps down and 10 up, and have no problem with my 4 or so other devices on the internet, yet on my phone, it's constantly reading speeds of under 1mbps. Trying to stream music or videos is almost impossible most of the time, expect when I'm connected to LTE where everything works as expected. What could be the cause of this?
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Some apps and services run in the background when you're on Wi-Fi but not when you're on data. There could be something on your phone using a lot of bandwidth when you're connected to Wi-Fi. You can investigate by tapping your network icon in your phone's drop down to go to the "Data usage" screen, then tap the menu on the top-right and tap "Show Wi-Fi". Then switch to the Wi-Fi tab to see which apps are using the most bandwidth on Wi-Fi. If you don't find the culprit here, you can also reboot into safe mode and see if you can isolate the app or service responsible by opening things one by one as described in the troubleshooting guide: Motorola Moto G 3rd Generation Troubleshooting
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Hi,
Not sure if your model has these settings but check the WiFi Advanced Settings to see if you can improve your speed by disabling such things as WiFi optimization and Network Notification among others.
Go to Menu > Settings > Wireless and Networks > WiFi > Advanced
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