Why is my keyboard not connecting?
I've already tried charging my keyboard from the device battery, the battery shouldn't be the problem. It seemed to stop working after I updated to Windows 8.1. Any help?
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If the keyboard stopped working after 8.1 update. It is most likely due to the system settings have been reset. The problem is most likely the filter key function. To fix this, disable the filter key and restart the device. For more details please visit this Trouble Shooting Page .
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Thanks! You really saved my bacon bits!
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Check in device manager to see if your keyboard drivers are installed, most likely Windows is struggling to find your drivers. Might be a good idea to go to the manufactures website and download and install the latest version of drivers.
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Imybash Thanks. It worked. Best to update the BIOS first.then the keyboard driver https://esupport.sony.com
Select computer then the driver
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@ Imybash Thanks! It worked
Updaed the BIOS first, then the driver
Enter your model
https://esupport.sony.com/US/p/select-sy...|type1_us_en|drivers
For SVT11213CXB
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Anyone owns TAP 11 should follow instructions below. (Tested with SVT112A2WM with Windows 10 x64 bit)
- Download and start the Pairing Tool (https://www.sony.com/electronics/support...) (it says 32bit but it worked with my 64bit windows 10) (YOU CAN GOOGLE ep0000605002.EXE FILE IF THE LINK ABOVE DOESN’T WORK)
- Click Pairing (YOU WON’T SEE A "Starting pairing (** seconds left)…….." MESSAGE AS SONY SUGGESTED. DON’T WORY AND CARRY ON AND PLEASE IGNORE ANY DIRECTIONS YOU SEE ON THE PAIRING TOOL MAIN WINDOW)
- Turn OFF the wireless keyboard
- Press CTRL + Esc
- Turn ON the wireless keyboard
The battery light will flash and the Caps Lock light will flash 4 times and the keyboard will pair.
Credit belongs to Clea Jamerson
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