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iMac 21.5"(Intel)維修指南及客户支持

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iMac not turning on or booting up...

Hello. I was just using my iMac and when I clicked a print button on Adobe Reader, O suddenly heard some sort of mechanical snap or a click. Since then my iMac doesn't turn on even after following all the troubleshoot guides.

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Please give us the last four figures of your serial number, located on the bottom of your stand.

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Mechanical snap could be related to your hard drive being faulty.

Try disconnecting your hard drive if you have all the required tools to complete this procedure.

You will need suction cups and the correct screw drivers.

Update

The mechanical snap you wrote about might be related to your hard disk, try disconnecting the hard disk and try to power on the mac again.

Regards

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