My camera is showing "lens error/restart camera", how do I fix it?
My camera is giving me a "lens error/restart camera" message and the shutter seems to be a bit opened. How do I solve this problem?
Compact digital camera with built-in flash with 10.0 Megapixel, 10x Optical Zoom and Image Stabilizer System. Disassembling requires the use of certain equipment.
You are experiencing a common error. Normally this is a problem with the lens extension mechanism that is activated when the camera starts. This can normally be attributed to a dirty camera case or other grit getting into the camera mechanism. Other possible sources are physical jarring during operation or low battery during operation. The fist thing you should do is remove the existing batteries and the memory card from the camera, wait one minute and then put the batteries and the memory card back again into their compartment. Next, turn the camera on. Another possible solution is to blow compressed air around the lens mechanism, or a hair dryer on a no heat setting. Also, you can slide a piece of paper around the lens area and move it around the gaps in an effort to dislodge anything stuck in there.
I went through this on mine. Get it serviced, once they are serviced right by a technician, the cameras perform beautifully. I think they just don't always come out of production perfectly. The place I would recommend (I've used them twice and they are exceptional for Canons - it's all they service) is: www.CamerasAndParts.com They are very affordable as they have flat rate service packages, their work is superb. Never had a problem with either camera after service, they do some tweaks to make them better than the way they come from production. I would really recommend them if you need help with this lens error problem.