Student-Contributed Wiki



When you plug in the tablet to a power source it will not charge.

See if the cord to the charger is frayed or pinched, if so try another charger.

see "How to reset my tablet"

The battery in your device may have gone bad try replacing it.

SKYTEX SP1020 Battery Replacement.

Screen will light up but will not respond when you touch it

Try resetting the tablet. See "How to reset my tablet". If that doesn't work you may have to replace the logic board.

Logic board Replacement.

If this is the case you will have to replace the screen of the tablet.

You try to play music or a video and the sound will not work

Go into settings and make sure that your device is not muted

Still no noise coming from the speaker, if this is the case than you must replace the speaker

Speaker Replacement

Camera will not work or images appear blurred

Try cleaning the camera with a micro fiber cloth and a little bit of glass cleaner

Try resetting the tablet, see "How to reset my tablet"

When using the camera the screen goes black, if this happens than the camera is most likely broken and needs to be replaced.

The Disconnected status means that the tablet is not connected to any network

Make sure the correct password is entered when connecting to your wireless network. This password could be on the bottom of the router or a password that was created by someone when the Wi-Fi device was originally set up.

Move your device closer to the router, and make sure the router is on. See if it will connect to other devices

To reset the tablet, unplug it from the power source. Press and hold the Power button for 10 seconds and then plug the power source back in. Press and hold the power button for an additional 2-3 seconds.


I tried to reset it but its still doing the same thing , it charges fine, just when I turn it on it doesn't fully load up it gets stuck at the skypad screen and  stays there, the screen doesn't go black, it doesn't fully load. can it be fixed or is it a total loss only had it for a year.

donna greene - 回复


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