Microsoft Zune 80 GB 故障排除
这款第二代 Zune MP3 播放器配备了触控感应 Zune 触摸板、更大的 3.2 英寸屏幕以及无线同步功能。
从哪里开始
大多数常见的操作错误，例如设备卡死、无法播放音乐等，都可以通过重启设备来解决。
重启设备
重启 Zune 很简单。首先，确保位于左上角的锁定键处于解锁位置。然后，按住返回键的同时按压 Zune 触摸板的顶部。当 Zune 开始重启时，松开按键即可。
电池问题
Zune 的电池似乎无法充电或充电缓慢。
故障排除步骤
如果遇到电池问题，可以尝试以下几种方法。首先，将 Zune 充电至少 30 分钟，然后断开并重新连接到计算机以启动 Zune。如果这样不起作用，请尝试将充电线连接到计算机上的其他接口。确保为你充电的计算机已接通电源，而不是仅靠电池供电。如果还是不行，请尝试使用 Zune 交流适配器或车载充电器为 Zune 充电。如果仍然有问题，你可能需要 更换电池。
如何最大限度延长电池续航时间
确保 Zune 的软件保持在最新版本。在长时间使用之前，请将 Zune 充满电。你还可以调低背光亮度并缩短其持续开启的时间。
触摸板/按钮问题
按下触摸板或按钮时 Zune 无响应。
故障排除步骤
确保锁定键处于关闭位置。如果锁定开关处于开启状态，请将其关闭，然后按播放键唤醒 Zune。接下来，尝试重启设备。如果这样仍然无效，请尝试将 Zune 插入电源。这可能是因为电池电量太低而无法正常响应。请确保你的软件是最新版本。如果以上方法均无效，说明你的设备可能存在按钮或主板故障，需要进行更换。
硬盘问题
许多问题，例如系统卡死、错误消息和音乐丢失，都可能是由硬盘故障引起的。
故障排除步骤
Zune 80 硬盘的许多故障排除步骤与上述步骤相同。使用前请确保 Zune 的电池电量充足。如果系统卡死，请按住返回箭头键尝试重启设备。此外，确保设备的软件是最新版本。作为最后手段，你可以备份音乐并恢复 Zune 的软件，这可以通过微软的网站完成。如果问题仍然存在，你可能需要 更换硬盘。
团队
Cal Poly, Team 6-5, Maness Fall 2009 Cal Poly, Team 6-5, Maness Fall 2009 的会员
CPSU-MANESS-F09S6G5
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创作了23篇指南
6条评论
my new plug in charger fits snug and tight. my zune 120 gb .will not not charge. if i plug it into my kicker, it charges just fine. the zune is 10 years old and I have never changed the battery. do you think it's new battery time? thanks
Pam Wright - 回复 分享
hey i have a ten year old 120 zune too :) but yeah if it charges other places but not with that its the charger try and get another original zune cable and plug it into a usb ac adaptor
brad - 回复 分享
Here is the answer all are looking for. When your Zune has been dead for a time and will not charge at all. (Black screen with no battery icon) Sit with it in your lap and plug it in for 20 seconds then disconnect for 20 seconds. repeat several times and your device will begin to charge after several connect/disconnect cycles. Reason: The battery needs a small charge to initiate the charging circuit in the zune. When the battery is completely dead, there is no charge to start charging. When you first plug it in, a small burst of charge gets through before the circuit disables the charge as a protection. (It associates no internal voltage as a bad or missing battery.) So, connecting and disconnecting repeatedly will charge the battery very slightly each time, eventually retaining enough charge to allow the circuit to begin a standard charge. Your welcome. Cheers.
Wayne Curtis - 回复 分享
When I turned on my Zune 80G this afternoon, after using it last week it didn’t work.
I selected ‘shuffle all’ like always and it just cycles through the entire play list without playing any of my songs. The radio works just fine; but not the Zune, bought and paid for music.
Any ideas?
BillEllis - 回复 分享
When I plug it to my comp it doesn't recognise it..I've reset it and still no…original problem was that whole me more dissappear ed but the storage still says all data is there
youngdude37 - 回复 分享