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The WHILL Model Ci Powerchair is a compact, portable electric wheelchair designed by WHILL Inc. that combines innovative omni-wheel technology and airline-approved portability. This mobility device assists older people who have difficulty moving; it’s maneuverable for indoor and outdoor use.

There is message I received it does not fix

my wheelchair turned itself off after going very short distance with an error message 65.

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@eddie19215

An on-line version of your manual HERE basically says error code 65 on your 'powerchair' typically indicates a problem with the battery, which may occur if the battery is not properly connected or there is a problem with the battery.

Further, when error 65 is triggered, the chair may stop working. The display will show the error code, and the device may not respond to controls until the problem is fixed.

To troubleshoot:

Make sure the battery is securely connected; disconnect and reconnect it if needful.

If that's not the problem check the battery for signs of damage or wear. It might need to be replaced.

Last, you can try to reset the chair; turn off the chair, wait a few moments, and then turn it back on to see if the error clears.

If none of that works, consult your user manual further or contact customer support.

I hope that helps.

Good Luck

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