Astro A50 Base Station Not Recognizing the Headset

I have an Astro A50 headset, and recently the base station stopped recognizing the headset. When I place the headset on the base, it doesn’t connect, charge, or get detected at all. I tried different USB ports, cables, and even resetting the base and headset, but nothing worked.

It seems like the base station is not communicating with the headset anymore. Could you please help me identify what might be causing this issue or guide me to the correct replacement part or repair steps?

Thank you in advance for your help.