If the system can’t find a valid boot drive, it tries to boot over the network (PXE boot). That’s when you see Client MAC address and patent/product messages.
Missing/Corrupted DMI (Desktop Management Interface) info
Sometimes after a motherboard replacement or BIOS reset, system-specific info (like product number, serial number, etc.) isn’t written to the BIOS properly. HP, Dell, and Lenovo systems often throw “Product Information Not Valid” errors in that case.
Hard Drive / Boot Device issue
If your storage drive isn’t detected or has failed, the PC skips to network boot.
How to Fix-
Check Boot Order
Enter BIOS/UEFI (usually press F2, F10, ESC, or DEL at startup).
Ensure your hard drive/SSD is listed as the first boot device, not “Network Boot” or PXE.
Reconnect Storage Drive
Power off the PC, reseat the HDD/SSD cables (or NVMe drive) to ensure it’s properly connected.
Reset BIOS
In BIOS, look for “Load Optimized Defaults” or “Reset to Defaults” and save.
Check for DMI/Serial Info
If the error mentions product patents or product info not valid, it may require reprogramming the system board information (usually only a service center or manufacturer tool can do this).
Disable PXE Boot
If you don’t use network booting, disable PXE/Network Boot from BIOS.