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Repair, disassembly, and troubleshooting information for the 2nd generation Moto G 5G, a Motorola smartphone released in 2023. Identified by model number XT2313.

I need a replacement volume button

I need to replace the rubber volume button that has fallen out

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1. Official Motorola Service

  • Motorola does not usually sell individual button caps separately — they replace the whole button flex assembly(volume + power button).
  • You can book a repair through Motorola’s official service center: Motorola Support → Repairs.
  • Cost: depends on warranty & damage, typically £40–£80 / $50–$100 for out-of-warranty small part replacement.

2. Third-Party Repair Shops

  • Local phone repair shops can replace the side button flex cable (which includes the physical buttons + rubber caps).
  • This is usually cheaper than official service, around £20–£40 / $25–$50.
  • It’s a common repair, since the part is shared across several Moto G models.

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