Making A Keyboard Replacement Guide...

@livfe ,

Thanks for laying all this out — and I really appreciate your patience. I know this thread’s taken a few turns, and I totally get the frustration. @danj , is one of our moderators and was just trying to be helpful, but I hear you: you’re looking for clear answers about guide creation, and I’m here for that.

To address your primary concern, you’re absolutely right — we don’t currently have a keyboard-only replacement guide for these MacBook Air models. That’s a gap we’d love to see filled, and your contribution would make a real difference.

Here’s a quick breakdown of your questions with my answers for easy referencing:

1. Can I copy from an existing guide to use as a template?

Yes. You can use an existing guide (like a logic board replacement) as a prerequisite and then add the keyboard-specific steps. Just make sure your additions are meaningful and clearly focused on the keyboard replacement.

2. How do I apply one guide to multiple models?

You only need to create one guide. Once it’s ready, you can associate it with all relevant models using the Edit > Add Device option. If there are small differences between models, you can use conditional steps or notes to address them. To start, just create the guide under any one of the supported models — we can help with linking it to the rest.

3. Why is the 2017 model missing a logic board guide, and can I add it?

Great catch. If the 2017 process is the same as 2015/2016, you’re welcome to duplicate the existing guide and associate it with the 2017 model. I’ll also check in with our tech writing team to see why that guide wasn’t added.

Here is a helpful link that should give you a clearer idea of how guide creation works.

• Guide Creation Documentation

Take a look around and please let me know if you have any other questions.