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Got an xbox one from a friend. Hadn't powered on in a while. Turned it on and it locked up at the green xbox screen. Booted into safe mode, and started factory reset, but it locked up again. Attempted reboot, but now I get no sound or light on the power button. Using a known good power supply. Hard reset (holding power button for 10 seconds) does nothing. Any ideas?
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This might be a bit of a long shot, but it could be an issue with the RF Module Board. You could try to reseat or replace the board and see if that makes a difference. Otherwise, it's probably an issue with the motherboard itself.
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What color is the light on the power supply?
由 Jacob Mehnert 完成的
Solid orange. It is a working power supply. I have another xbox one that is fine, and the power supply is from it. I have hooked that back up and it works fine. Issue is not the power supply, as I stated above.
由 Ben “Benny2beer” Schneider 完成的