Screen seating into frame

Hi Kyle,

A common problem we see here is that sometimes people will get their opening pick in between the screen's frame and the screen instead of the screen frame and the phone. That results in leaving the screen frame still on the phone, and since the replacement screen already has a frame on it, it won't go on. Here's an example of someone else who ran into the same problem.

new screen does not fit - Google Pixel 7 Pro - iFixit

The solution is fairly easy; you just repeat the screen removal process on the screen frame that's still on the phone. At that point the new screen can now be installed.

Good luck, let us know if that turns out to be the problem; if not let us know and we'll see if we can figure out what to do next.