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骑记电助力折叠自行车是小米第一次进入电动自行车市场的首款商品。 拥有250W高速电机，配备松下18650锂电池组。 禧玛诺内3速花鼓 以及力矩传感器，一次充电可以助力骑行45km。 它同时配备有行车电脑可以将您的手机通过特别的应用连接。 同时自行车也是可以折叠的。

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Why my cycle is not charging?

Hi,

I purchased this qi cycle on 2019. So far, it was running fine. I usually charge it when the battery level goes below 40%. Yesterday, I put it in charge as battery level went down to 37%, the charging adapter light was green and then there was a click sound and it remains green.

While checking the solution in this group, I found that suggested solution is to either repeatedly plug and unplug to charging or run the front wheel in reverse mode without turning on the cycle. I did both last night and today morning, i found rest 37% is also gone.

Now if I put the adapter on, the while lights in the cycle keep blinking and the light in adapter stay green even after click sound.

Note: Due to rainy season, I didn't ride on this cycle and charging it after a month.

I couldn't find any service center in bangladesh. Can anyone please help?

Mamun

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Did you fix this? I have the same problem.

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Same issue here. Has anyone solved it?

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Hi Mamun,

It sounds like your QiCycle's battery might be experiencing some issues due to prolonged disuse or moisture exposure, especially during the rainy season. Here are some steps you can try to troubleshoot:

  1. Check the Charging Port and Adapter:
    • Inspect the charging port on the cycle for any dirt, debris, or corrosion. Clean it gently if necessary.
    • Test the charger on another compatible device (if possible) to confirm it’s working properly.
  2. Reset the Battery:
    • Some e-bikes have a battery reset mechanism. Check your QiCycle’s manual to see if this is an option.
  3. Battery Maintenance:
    • If the battery has been unused for an extended period, it may have entered a deep discharge state. Unfortunately, this can sometimes make it difficult to recharge.
    • Try a trickle charge method: Plug the adapter into the cycle and unplug it every 5-10 minutes for an hour. This might coax the battery back into charging.
  4. Inspect for Moisture Damage:
    • Given the rainy season, moisture could have entered the battery or other components. If you suspect water damage, place the bike in a dry, warm area for 24-48 hours to let it fully dry out.
  5. Front Wheel Solution:
    • Running the front wheel in reverse without turning on the cycle (as suggested) can sometimes help reset internal circuits. Make sure you’re spinning it long enough (about 1-2 minutes).
  6. Contact QiCycle Support:
    • If none of the above works and there are no service centers in Bangladesh, try reaching out to QiCycle support online. They might offer remote troubleshooting or suggest a nearby location for service.

If the problem persists, the battery may need replacement or professional repair, which might require sourcing parts online.

Good luck, and I hope your QiCycle gets back to running smoothly!

Feel free to tweak this response as needed!

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Hi, I have a similar problem.

The bike still turns on and I get assistance, but when I try to charge it, the LED stays green and I hear a clicking sound.

I have just under 20% charge left.

I tried

- reset battery

- cleaning the connector

- bought another charger

but I can't charge it anymore.

Would it make sense to remove the battery at this point?

Thanks

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Mamun Shaheed 将永远感激不已
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