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Repair and disassembly information for Google's Pixel 7 Pro smartphone, released in October 2022. Identified by model number GP4BC and GE2AE.

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Replacement screens seem to be incompatible?

Hi all,

Just wondered if anyone had any ideas here, so recently dropped my pixel 7 pro screen didn't appear obviously damaged externally but around 40% of it was no longer touch responsive so took it in to get repaired.

Following that they've now tried 3 separate replacement screens and are either getting tons of lines or no display at all, these screens have been tested on another pixel 7 pro and work without issues.

Both myself and the business fixing it for me are totally lost. Would anyone have any other ideas or is this just a cut your losses moment? I'd rather not given the price of a replacement but whole thing just makes no sense.

Cheers all

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Hi @joeyd6184

It seems as though more damage has occurred due to the fall than just the screen.

Haven't verified it yet but here's a repair manual download that may help to find out what's wrong.

Presumably it will have troubleshooting flowcharts, board layouts etc and hopefully a parts list as well. Worth a look anyway.

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Yeah certainly seems it! The bit that's confused me is how the original screen seems to present differently from any of the replacements. But will certainly have a look on there.

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@joeyd6184

Possibly due to both the original screen and the motherboard being damaged but the new screens aren't damaged so maybe that's why the different reaction by the new screens.

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