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任天堂 Switch 是一款可以通过扩展坞在电视和路上玩的游戏掌机。发布于2017年3月3日。

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During the update, the screen turned purple

Hello, I have a problem with my Nintendo LCD version from 2017. I got a purple screen and the console no longer works. do you know how to fix it? the console has never been modified

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but I can't do anything, after connecting the charger cable I immediately get a purple screen and that's it. no menu or anything like that

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sounds like a corrupted bootloader which probably happened during the update, its not something you can fix yourself and since it happened because of the update nintendo should be responsible for repairing it. try contacting them to see if they can help you.

https://www.nintendo.co.uk/Support/Conta...

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oh, sorry, there was an error, the game was updated, not the system. What I care most about is recovering my game saves

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@pkpintercity remove the game and sd card if 1 is installed then hold down the power button for 30 seconds to see what happens

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but I can't do anything, after connecting the charger cable I immediately get a purple screen and that's it. no menu or anything like that

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did you hold down the power button

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yes, it doesn't do anything, it just turns off.

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