I have changed my as card reader and device still won’t recognize card

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I have changed the old card reader to a new one as the old one looked damaged and wouldn’t read physical games.

After changing it, it still is not working. You can see the boxes and the highlight around the boxes but you don’t see the pictures of the game. This is tried with two brand new games. I have put the games into another unit I have and they are recognized.

Any suggestions??? Why is the box highlighted but no game recognition???? Help me please.

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