Not getting 48V on the output side

I'm trying to get the NW-100 to run a dynamic mike and after getting everything connected, there is no sound coming out of the speaker. I've tested the input and output pins on the NW-100, and am getting 48V on the input side, but nothing on the output side. Do I need to send this back or do more testing?

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Hi @matthewculver,

Just verifying that you are testing between pins 2 and 3 on the output XLR socket?