I can’t get the freezer below a constant 14 degrees f
The freezer stays at a constant 14 degrees F. No ice buildup, vents not blocked, ice maker works fine, and the refrigerator temperature is at a constant 37 degrees F.
Update (09/17/23)
We placed thermometers in fridge and freezer to ck the temperatures. Verified 37 for fridge and 14 for the freezer. Model #KBRC36FMS00.
3条评论
Hi @mary21564,
What is the model number of the refrigerator?
If you're using the refrigerator's display panel to view the freezer temp, try placing an appropriate thermometer in the freezer compartment to verify what the temp is, just in case it's an error with the display reading for the freezer.
由 jayeff 完成的
We placed thermometers in fridge and freezer to ck the temperatures. Verified 37 for fridge and 14 for the freezer. Model #KBRC36FMS00.
由 Mary 完成的
@mary21564
Thanks
I've answered below with possible causes to check
由 jayeff 完成的