How do you get it to turn on again as you said that it doesn't turn on after it fails?
If you can turn it on eventually and it runs for 20 minutes, check in Event Viewer for any Critical, Error or Warning events that are logged at the time that the laptop fails. If there are any search online using the Event ID and Source information t find out what it means.
To get to Event Viewer in Win10/11, press the Win key + x key (both together) and click on the Event Viewer link.
I think it's a fan problem. Open the Device and clean the fan. If it did that only when it was connected to the internet, format it, some malware does that.
Hi @keyurdudhat,
Does it also do this when the charger is connected to the laptop?
由 jayeff 完成的
yes it also happens when connected
由 Keyur Dudhat 完成的
@keyurdudhat
How do you get it to turn on again as you said that it doesn't turn on after it fails?
If you can turn it on eventually and it runs for 20 minutes, check in Event Viewer for any Critical, Error or Warning events that are logged at the time that the laptop fails. If there are any search online using the Event ID and Source information t find out what it means.
To get to Event Viewer in Win10/11, press the Win key + x key (both together) and click on the Event Viewer link.
由 jayeff 完成的
I think it's a fan problem. Open the Device and clean the fan. If it did that only when it was connected to the internet, format it, some malware does that.
由 Sofien Dami (Sofien Dami) 完成的