powers on but screen is black
My device powers on and the sound in the beginning plays when you turn it on but the screen remains blank. I tried a hard reset where I held the volume + and the power button at the same time but still having the same problem. I've tried every other combination of buttons to push as well....nothing. Please I need help, we bought this about 6 mos ago and MAYBE used it 10 times if that. For paying $800 for this device, I'm so upset that it broke so quickly especially because it just sat in the corner for the remaining time untouched. HELP
11 
2 
1 
Hi @jenniferlu17870,
Please verify the make and model number of the tablet?
The device you selected for this question was introduced nearly 10 years ago and most probably is not even available anymore. Certainly not at that price. You can get them 2nd hand for $50.00
由 jayeff 完成的
Are you charging the battery ?
由 shadow hacker 完成的