My epilator is stucking even though I cleaned the head properly

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Philips Satinelle Essential

The Philips Satinelle Essential is a corded epilator designed to gently remove hairs as short as 0.5mm from the root. Model Number: HP6401/50

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what is the problem ?its sound is also very loud

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dotmiracle @dotmiracle 声誉积分: 62 5 1 · Answer 1 · 2023-05-25T08:34:35-07:00

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Could be something stuck in the blades inside the epilator. If under warranty, have it replaced.

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actually, i have cleaned it already and there wasn't anything stuck .and i don't think their is warranty time left .

@ajqueen Can you provide a video?