跳转到主内容

A tablet developed by HP in 2011 running the webOS platform. Boasts a 9.7" display, and is available in 16 or 32 GB. Repair is straightforward, but requires time and persistence.

56 个问题 查看全部

My wifi will connect to complete setup

I am trying to set up my hp touchpad but i can not get pass the connect to a network it will not connect, i have tried the 5 t's and called hp support and nothing is working

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 4
添加一条评论

2个答案

已选择的解决方案

I am going to assume this is either a brand new or functioning tablet.

Are you able to confirm on the tablet that you see available wifi networks?

If not, it's an issue that requires tech support from HP due to a software issue. Might have to hard-reset the unit to original factory settings. In fact, you might have to do this in either case. If they already did this, either the unit is defective or it's your network.

If you are able to see available wifi networks than try one of the following:

1. Confirm your home network works by testing another computer/laptop etc that has a known working wifi adapter.

2. If other computers work, change the settings on your router so that you are broadcasting your SSID without encryption of any kind (temporarily, of course) and re-test your tablet.

3. Make sure your router isn't setup to only allow certain mac addresses and that it is able to produce enough IP addresses to accommodate your tablet.

4. Go to another location where there is free wifi (that does not require page redirects or passwords) and test it.

If all these suggestions still fail to connect you to the internet, once done, call HP support back and advise of each step so they can assist.

Again, you may have to do a hard reset or bring the unit back to factory settings.

这个答案有帮助吗?

得分 3
添加一条评论

who conneented my wifi

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

lasonyamoses 将永远感激不已
浏览统计数据:

过去 24 小时: 0

过去 7 天: 1

过去 30 天: 6

总计 5,019