phantom jams on Epson ecotank

I actually have an ecotank 2000 series.. my printers computer doesn't want to allow printing on anything other that regular paper. If i try photopapper it feeds halfway then " paper jam" but it isnt. If i tell the printer it is printing on regular paper, it will print on the photopaper.. but the quality isnt there. Ive tried reinstalling the driver sand uninstalling and reinstalling my printer, making sure the printer wasnt plugged into a surge protector, and unplugging it and leaving it set overnight .. nothing works..