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The DualShock 4 CUH-ZCT2 was announced in 2016 to replace the CUH-ZCT1 controller released in 2013. This controller is similar to the previous model.

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When I lightly press the left analog stick I move forward, please help

I have looked for many videos even tried to clean it but it just keeps happening, why?

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You would need to send the controller to sony for repairs in order to fix the issues with the joystick.
To initiate a repair request, then please visit the following link: playstation.com/repairs

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