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Repair and information guide for the GE Profile Refrigerator PSHS6RGX, a bottom freezer refrigerator with both drawer and door access and an automatic defrost system. This page covers information for model numbers matching the pattern PSHS6RGX****.

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Water Dispenser Dripping Oily Gummy Substance

I noticed our GE Profile refrigerator is leaking some oily, gummy fluid onto the dispenser valve plate.

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I wiped it up a few days ago and didn't think much of it. Now, I see it running down the plastic valve actuator plate you press on to dispense water. I believe it's dripping into the collection pan at the bottom of the dispenser - I can feel it. It's slimy in the water that collects there.

What is it? Where is it coming from and what do I do? This unit might be pretty tired - it came with this house built in 2006.

Thanks.

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Hi @tmhanser

What is the model number of the refrigerator?

Have you checked the condition of the water filter if there is one installed?

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GE Profile Model Number(s): PSHS6RGX/PSHF6RGX

With the help of a small mirror, I can see up behind the plastic actuator plate and I noticed a glob of amber-colored substance dripping down from behind a rubber seal. I'm sure this is where it's coming from.

The water filter was changed two months ago and it's tightened down. There is nothing leaking inside the refrigerator.

I have no doubt this refrigerator is past its prime. Having it repaired at this point might not be worth it.

Thanks, jayeff.

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The oily, gummy fluid you are seeing on your GE Profile refrigerator could be due to a few different things. It's possible that the dispenser valve or tubing is deteriorating, which is causing the oily substance to leak out. Another possibility is that the refrigerant system is leaking and the oily substance is a refrigerant oil.

Either way, this is not a good sign and it's important to address it as soon as possible. Here are some steps you can take:

  1. Unplug the refrigerator: Before doing any repairs, make sure to unplug the refrigerator from the power source to avoid any electrical hazards.
  2. Check the dispenser valve and tubing: Inspect the dispenser valve and tubing for any signs of deterioration or damage. If you see any cracks or other damage, the valve or tubing may need to be replaced.
  3. Check the refrigerant system: If you suspect that the oily substance is refrigerant oil, you will need to have a professional technician come and check the refrigerant system for leaks. Refrigerant leaks can be harmful to your health and the environment, so it's important to have a qualified technician handle this.
  4. Clean up the oily substance: Use a clean cloth to wipe up any oily substance that has leaked out and dispose of it properly. Avoid using any harsh chemicals or cleaners, as these can damage the dispenser valve and tubing.

Overall, it's important to address any issues with your refrigerator as soon as possible to avoid further damage or potential safety hazards. If you're not comfortable making repairs yourself, it's always best to contact a professional technician for assistance.

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It's leaking this gummy substance from behind a round, black rubber gasket, directly behind the water spigot. Hard to get an image of this location but I can see it up in there.

It needs to be serviced, obviously, but the question is do I spend the money or invest in a new refrigerator?

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Hi @tmhanser

What is the ice like, is it clean and clear or does it look contaminated?

Not sure as the model number you posted is actually two slightly different models but one of them shows that there's a water tank assembly, part #WR17X11440 (example only to better show what it looks like) and this is used to store and cool the water before it is being dispensed.

I'm wondering if there's something lodged in there and perhaps removing it and flushing the tank out or simply flushing it out until the dispensed water runs clear may help.

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Ice and ice water are both clear. Thanks, Jayeff. It's leaking this gummy substance from behind a round, black rubber gasket, directly behind the water spigot. Hard to get an image of this location but I can see it up in there.

It needs to be serviced, obviously, but the question is do I spend the money or invest in a new refrigerator?

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@tmhanser

It depends on the condition of the refrigerator.

It's nearing the end of its life being 17+ years old, but this doesn't mean that it won't last a lot longer.

Check what a service call would cost and also ask about what the part may cost.

Obviously the repairer won't know until they see it but maybe they've come across this problem before and know the cause.

Worth an ask at least.

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