Touch screen doesn't work?
My Microsoft Surface Pro 4 touchscreen doesn’t work.
Thank you in advance for any assistance in this issue.
Jack
769406
2个答案
最有帮助的答案
声誉积分: 3千
17
11
5
you need a new digitizer
also you need to open your Surface Pro 4 and look at the connectors (and upload photos if your confused and need help) BEFORE you buy anything so you can see what model you have
- version 1.0 has a samsung display and a 25 point connector
- version 2.0 has a LG display and 32 pin connector
SAMSUNG display is below
Surface Pro 4 (1724 v1.0) Screen
LG display is below
https://www.mobilesentrix.com/lcd-assemb...
heres your guide to replace:
also, just a side note, you can use the guide to open your Surface to see what connectors it has
happy repairing! ^_^
这个答案有帮助吗？
得分
1
声誉积分: 58.5千
124
44
90
Jack, has anything happened with your tablet lately, such as any kind of drops or water damage? Have you done any kind of software updates recently? Just looking for any changes that might correspond roughly to when the issue started.
Does the Device Manager show the touch screen driver as installed and working?
While yes, it's entirely possible your digitizer has failed and needs to be replaced, it's equally likely that it could be a software problem. You'll want to exhaust the software possibilities first before you spring for a new screen.
这个答案有帮助吗？
得分
1
Same issue of touch screen not working after replacing battery. Screen peeled off with issue. The pen still is working on most of the screen. There is a approx 2" wide area from top to bottom that will not react to the pen. That area is on rt side about 2" in from edge and extends toward center of screen.
@davem52722 sorry, but you might need to ask a new question, as this isn't the same as the oringal question.. i recommend making a new post for your issue
