You can unplug the TV power cord and plug it back in, use the TV remote control, or use the TV menu to perform a power reset. The power reset is an important part of TV troubleshooting as your TV runs the Android™ OS, which is also used in many smartphones and tablets.
Can you upload an image of the problem? 在已经存在的问题里加入图片
由 Andrew S 完成的
What is the model number of the TV?
由 Andrew S 完成的