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Repair guides and support for HP's LaserJet Laser Printer Line, which includes printers with model numbers starting with LaserJet, LaserJet Pro, Color LaserJet, P, M, CP, and CM.

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Why do I have lines on my paper when printing?

How come when I print I am getting black lines on the copies?

Update (07/26/2022)

We have a HP Color Laser Jet Pro MFP M479fdw

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Please add an image that shows what the lines look like, it would make it easier to understand the problem. 在已经存在的问题里加入图片

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how do i attach a copy, to show what it is doing?

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@glcs74 Take a picture with your phone, if you are writing from a computer you can mail the image to yourself to access it from the computer.

Then follow the instructions I sent in the comment above. :D

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1个答案

First try a fresh Ink cartridge to see if the drum is damaged. If the lines are present on the paper in the same way then the corona wire needs cleaning or replacing How to change a corona wire

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