I cant get past the start screen

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HP Omen 17-cb0000 Series

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Mango Man @mangoman25282

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发帖于: 2022年5月20日

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I cant get past the start screen

I have tried going into bios and doing a restart, I have tried a lot of the general methods which involve removing a lot of the power from the hardware and then restarting. still no luck (followed the advice on the hp omen site.)

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What OS are you using? Have you tried reinstalling the OS?

由 Andrew S 完成的 2022年5月20日

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Ibuprophen @ibuprophen 声誉积分: 151 5 2 · Answer 1 · 2022-05-20T12:28:15-07:00

Ibuprophen @ibuprophen

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If you're referring to the point when you boot up, and get to the Windows screen, then it restarts or shuts off, then that is typically the result of 1 (or more if it takes more than one) incompatible/bad memory rail (RAM). This "may" also be from a bad processor, but it's likely the former than the latter.

Good Luck! :-))

~Ibuprophen

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HP Omen 17-cb0000 Series

I cant get past the start screen

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