Battery door does not close

When power on a message Hullo comes up and then “battery door open” comes up and it shuts down, even if one holds the SIM card in place at the same time; it would seem part of the door closure is broken and fails to make a circuit to stop the message coming up and the machine turning itself off

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Hi @ricardorbbw0411,

Bit confused by your question - what SIM card?

Please confirm the make and model number of the device you're having problems with.

The device you selected is a personal voice recorder and according to the user manual there is no option to insert a SIM card or even an SD card