已解决： Mac crashes during boot when internal keyboard is connected. - Retina MacBook 2015

Mac crashes during boot when internal keyboard is connected.

I bought my mom a 2015 12" MacBooks and it ended up being a scam (tracked didn't click, massive dent and in horrible condition). I got a refund from eBay without having to return it and I've bought her a proper working one.

So now I'm stuck with this and I might as well fix it. The Mac crashes while booting (the apple logo will get half way, the mouse will appear and move and then it will crash and shut off.) If I hold down shift it will boot into safe mode no problem. Ive tried reinstalling Mac OS big Sur, nothing. I installed Mac OS Yosemite and still the same thing. I found that if I open the MacBook and disconnect the keyboard ribbon cable it will boot up normally.

Any ideas what's happening?

已回答！ 显示答案我也有这个问题

这是一个好问题吗？

是否

得分 1

1条评论

@jdt336578 - Sounds like the keyboard and/or the trackpad needs replacing.

Post some pics so we can see the damage, maybe that can help narrow down things. 在已经存在的问题里加入图片

由 Dan 完成的 2021年12月31日

发帖于: 2021年12月31日

更多选项

Before I try to repair, I would try resetting the SMC and the NRVAM. If this fails, then is probably could be a water damaged keyboard or a broken ribbon cable. I would buy a replacement keyboard to test on your MacBook, which you can return if it does not fix the problem. Hope this helps!

这个答案有帮助吗？

是否

得分 1

6条评论:

Ok that's cool! Ive done all that SMC and NVRAM stuff so many times. I just wanted to know that the logic board is good! I guess there's only one way to find out.

由 Jake Taylor 完成的 2022年1月1日

@jdt336578 Have you held the power button for over 15 seconds to reset all processes?

由 Eli Shipley 完成的 2022年1月1日

yeah done all of that. i ripped off the 0 and 8 key and that seemed to fix it! I’ve got a new top case coming tomorrow to fix it for good.

由 Jake Taylor 完成的 2022年1月3日

Did you fixed it with a new keyboard?

由 Dominique Kalmes 完成的 2022年1月8日

@Dominique Kalmes yeah it did. I just installed the new top case and it works perfectly :)

由 Jake Taylor 完成的 2022年1月8日

显示更多的1条评论

添加一条评论